The Integration Services team is responsibly for providing value added services that drive adoption and successful consumption of the Visual Lease (VL) Platform by our users to increase retention and satisfaction of our customers.
What You Will Do
Assist with development and management of project scope, issues and escalations while continually setting client expectations.
Provide project planning, management and status reporting internal.
Work with client to configure systems and coordinate necessary training.
Manages data conversion process, data validation and system testing.
Projects will focus around data Integrations and Migrations as well as specialized consultative and best proactive strategies.
Responsible for overall success of the project and satisfaction of the client.
What You Will Need
Strong knowledge of commercial real estate management and/or lease accounting preferred
Proficiency in Microsoft Office
Work in a fast-paced and constantly changing environment
Experience, fluency and the ability to quickly learn software solutions
Consult clients based on expertise of the platform and understanding of client needs
Willingness to travel to clients for onsite onboarding and trainings (approximately 15-20% travel)
Independent and quick learner with the ability to grasp new concepts (especially relating to constantly changing accounting rules effecting our product and client base), and decipher consequences
Professional, positive and nurturing attitude with all clients
Strong organizational skills and attention to detail
Exceptional time management skills
Positive outlook, patience, and strong relationship-building skills
Conduct yourself with business integrity
Strong sense of urgency
Embrace humility and teamwork
Ability to connect and influence others
Self-motivated with a demonstrated ability to take initiative